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I've been a Bad Dragon customer for about two years now. Their toys are some of the highest quality I've ever seen in the adult products industry and as long as they keep their quality high, they will always have my business. Their personal lubricant is an item I swear by; it's hypoallergenic, not sticky, doesn't dry out, and you need very little to do your deed. One of the only grievances I have with the company is their mediocre customer service, at least in my own experience. They seem excessively secretive and rigid about some of the ways they do business, in ways that can actually hamper the customer experience.